Refund policy

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery, based on the confirmed delivery date provided by the carrier.

To be eligible for a return or exchange:

  • The item must be returned within 14 days of delivery
  • The item must be in its original condition, unused and undamaged

Return Shipping

  • Customers are responsible for return shipping costs
  • We recommend using a trackable shipping service, as we are not responsible for items lost in transit

Condition of Returned Items

  • Items must be returned in their original condition
  • If an item is returned damaged or altered, a reduction in the refund amount may apply based on the loss in value

Non-Returnable Items (Optional — add if applicable)

  • Custom or made-to-order pieces
  • Final sale items

How to Start a Return
To initiate a return or exchange, please contact us with your order number and reason for return.